Will someone tell me if I have a case during the review?

No. Nobody involved in a case review is positioned to tell you that you 'have a case' — that determination requires a licensed attorney evaluating the specific facts and applicable law, which is outside the scope of an informational review.

What information will I be asked for?

Generally: when you discovered the bed bugs, whether and when you notified your landlord, what response you received, whether the unit had a known bed bug history, and basic contact information. This is a factual description of your situation, not a legal questionnaire designed to build a case.

Is there any cost or obligation?

No. Submitting a case review request is free and creates no obligation on your part — you're not agreeing to representation, a fee arrangement, or anything else by describing your situation.

What happens to the information I submit?

It's reviewed as a preliminary, informational step. This site does not automatically forward your information to a specific attorney or law firm, and no representation is promised as a result of submitting a request.

What to Expect During a Free Case Review — and What It Isn't

What a case review actually is

A “case review” sounds more formal than what it is, so it’s worth being direct about the mechanics: you describe your bed bug situation in an NYC rental — when it started, what you told your landlord and when, what (if anything) happened after that, and whether the apartment had a bed bug history you weren’t told about. That description gets looked at as a preliminary, informational step. That’s the whole process.

What it is not

This is the part that matters most, and we’d rather be over-clear than have anyone misunderstand it:

It is not legal advice. Nothing said or written as part of a case review constitutes legal advice about your specific situation. If you need legal advice, that requires a licensed attorney.
It is not a determination that you have a case. Whether a set of facts amounts to a viable legal claim is a legal question that depends on evidence, timing, applicable law, and factors a preliminary review isn’t equipped to evaluate.
It does not estimate compensation. No dollar figure, range, or expectation of financial recovery is offered as part of this process, because that kind of estimate requires legal analysis this review doesn’t perform.
It does not create an attorney-client relationship. Describing your situation to us is not the same as retaining an attorney, and no confidentiality or representation obligations are created by submitting a request.
It does not guarantee you’ll be connected with an attorney. We don’t promise referral to, or representation by, any specific attorney or law firm as an outcome of a case review.

Why we’re being this direct about it

Bed bug infestations in NYC rentals are a real, documented problem, and NYC’s Local Law 69 (Admin Code §27-2018.1) does place real disclosure and remediation obligations on landlords. It would be easy to blur the line between “here’s what the law requires” and “here’s what you’re owed” — and a lot of sites in this space do exactly that. We’d rather tenants understand precisely what a case review does and doesn’t do than submit information under a misunderstanding about what happens next.

What actually happens after you submit

Your description is reviewed as a first step. Depending on what you’ve shared, you may receive general, publicly available information about NYC tenant-rights law relevant to bed bug situations — the same kind of information covered in our other guides on Local Law 69 and tenant obligations. What you won’t receive is a legal verdict on your situation or a promise of representation. If you decide you want actual legal advice, speaking with a licensed attorney, or a tenant legal-aid nonprofit operating in NYC, is the appropriate next step — and that decision and that search are yours to make separately.